Trose
Complimentary express shipping, holiday gift packaging, and extended returns—on us.

Shipping Policy

Last updated: December 23, 2025

At Trose, we aim to deliver your orders in a timely and secure manner. Please review our shipping policy below for detailed information.


1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays)

  • You will receive an order confirmation email once your order is placed

  • Orders are shipped after successful payment verification


2. Shipping Locations

We currently ship to:

  • Domestic locations: India

If your location is not serviceable, you will be notified during checkout.


3. Shipping Timeframes

Estimated delivery times:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–4 business days (if available)

Delivery times may vary based on location, courier partner, weather conditions, or unforeseen delays.


4. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value

  • Free shipping may be available on orders above ₹2000

  • Any applicable taxes or duties are the responsibility of the customer


5. Order Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation email

  • A tracking link will be provided to monitor your shipment


6. Delayed or Lost Shipments

While we work with reliable courier partners, delays may occur due to factors beyond our control.
If your order has not arrived within the estimated timeframe, please contact us and we will assist you.


7. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is accurate at checkout

  • We are not responsible for delivery failures due to incorrect or incomplete addresses

  • Re-shipping charges may apply for returned shipments


8. Damaged Packages

If your package arrives damaged:

  • Please notify us within 48 hours of delivery

  • Share clear photos of the package and product for assistance


9. Contact Us

For any shipping-related questions or concerns, please contact us:

Email: 

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